Privacy Policy

1. Introduction

Welcome to TecNext ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.tecnext.net.

By accessing or using our website, you agree to the terms of this Privacy Policy. If you do not agree with the practices described in this policy, please do not use our website.

2. Information We Collect

2.1 Information You Provide

We collect information that you voluntarily provide when using our contact forms, including:

• Name
• Email address
• Phone number (if provided)
• Company name (if provided)
• Message content and inquiry details

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information through Google Analytics 4 (GA4), including:

• Pages viewed and time spent on pages
• Browser type and version
• Device type (desktop, mobile, tablet)
• Operating system
• Referring website or source
• Geographic location (country/city level, not precise location)
• Language preferences

This data is collected in an aggregated and anonymized form and does not personally identify you.

3. How We Use Your Information

We use the information we collect for the following purposes:

• To respond to inquiries: When you submit a contact form, we use your information to respond to your questions or service requests.
• To improve our website: Analytics data helps us understand how visitors use our website, allowing us to enhance user experience and content.
• To communicate with you: We may send follow-up communications related to your inquiry or our services.
• To ensure security: We monitor website usage to protect against malicious activity and maintain website integrity.

4. Cookies and Tracking Technologies

4.1 What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They help websites function properly and provide information to website owners.

4.2 Cookies We Use

4.3 Managing Cookies

You can control cookies through our cookie consent banner when you first visit our website. You can also manage cookies through your browser settings. Please note that disabling certain cookies may affect website functionality.

To manage your cookie preferences, click here.

5. Google Analytics

We use Google Analytics 4 (GA4), a web analytics service provided by Google LLC. GA4 uses cookies to collect information about your use of our website. This information is transmitted to and stored by Google on servers that may be located outside your country of residence.

Google may use this information to evaluate your use of the website, compile reports on website activity, and provide other services related to website and internet usage. Google may also transfer this information to third parties where required by law or where third parties process the information on Google's behalf.

For more information about Google's privacy practices, please visit: Google Privacy Policy

To opt out of Google Analytics tracking, you can install the Google Analytics Opt-out Browser Add-on.

6. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• Service Providers: We may share information with trusted third-party service providers who assist us in operating our website (such as hosting providers), subject to confidentiality agreements.
• Legal Requirements: We may disclose information if required by law, court order, or government regulation.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred to the acquiring entity.
• Protection of Rights: We may disclose information to protect our rights, privacy, safety, or property, or that of others.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL/TLS encryption for data transmission
• Secure hosting infrastructure
• Limited access to personal information on a need-to-know basis
• Regular security assessments

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your information, we cannot guarantee absolute security.

8. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

• Contact form submissions: Retained for up to 3 years or until you request deletion
• Analytics data: Retained according to Google Analytics default settings (14 months for user-level data)

9. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information
• Objection: Object to the processing of your personal information
• Restriction: Request restriction of processing in certain circumstances
• Portability: Request transfer of your data to another service provider
• Withdraw Consent: Withdraw consent for processing where consent is the legal basis

To exercise any of these rights, please contact us using the details provided below.

10. International Data Transfers

Your information may be transferred to and processed in countries other than Pakistan, including countries where Google maintains servers. These countries may have different data protection laws. By using our website, you consent to such transfers. We ensure appropriate safeguards are in place to protect your information in accordance with this Privacy Policy.

11. Children's Privacy

Our website is not intended for children under the age of 18. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.

12. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will post the updated policy on this page with a revised "Last Updated" date. We encourage you to review this page periodically for any changes. Your continued use of our website after any modifications indicates your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at: